Mother’s Day

never too early to plan ahead

SHOP FOR MOM

Hidden gems

you won't find anywhere else

SHOP CHARMS

Frequently asked questions

How long will it take to receive my order?

We know greeting cards are often time-sensitive. That’s why we ship your order the next business day, or at the latest, within 2 business days.

Shipping times depend on your location, but once it’s out the door, it’s in the hands of the mail carrier, and we hope they treat it like the VIP it is! If you need your order ASAP, feel free to reach out, and we’ll do our best to help.

Do you ship internationally?

Yes! We’re thrilled to spread smiles worldwide. We offer international shipping to most countries.

Here’s what you need to know:
Shipping Costs: Rates are calculated at checkout based on your location.

Delivery Times: Typically 7–21 business days, depending on your country (holidays or customs may cause slight delays).

Customs & Duties: International orders may be subject to import fees or taxes, which are the customer’s responsibility. Check your local regulations for details

Can I change or cancel my order after placing it?

Yes! You can modify or cancel your order if it hasn’t shipped yet. We’ll do our best to help!

What to do:
Contact us ASAP: Reach out within 1–3 hours of ordering (the sooner, the better!).
Include your order number: This helps us act quickly.
Specify changes: Need a new card design, updated address, or full cancellation? Let us know!

If your order has already shipped:
We won’t be able to cancel it, but you can return it for a refund or exchange once delivered. See our Return Policy for details.

Pro Tip: Double-check your cart and shipping details before submitting your order!

Need help? Email us at hello@iejstudio.com

Do you have a loyalty program?

Yes!

Second Order: Enjoy 10% off
Fifth Order: Unlock 15% off
Tenth Order: Earn a 20% off

Our rewards are automatically sent to the email address linked to your order history

Tips for smooth rewards:
Check your spam/promotions folder if you don’t see the email.
Use the same email for all orders to ensure we track your progress correctly.
Contact us if you’ve hit a milestone but haven’t received your code within 24 hours.